Improve your business reputation and attract new customers
- Request and manage reviews from one platform
- Request by SMS, Whatsapp, Email & QR code
- Respond to negative feedback privately
- Ask only positive feedback to leave reviews
- Rank #1 on Google Local Search
- Show off 5 star reviews on your website
- Share your best reviews on social media
Negative reviews hurt!
Maximise every Google Review with Heartbeat360 Pro
Choose the Heartbeat360 Pro “Review Schema” Add-on to include syncing your best reviews (those who followed our review prompts) to relevant service pages using Review Schema. This comes included only in the Add On subscription upgrade to Heartbeat360.
When you sync each review to relevant service pages you will experience rapid ranking of key pages to the top of Google Local Search in a matter of weeks, not months.
Voltfix Electrical appeared front page of Google in less than 10 days from one single Aircon Install review coded to their Air conditioning services page.
It's all about Quality Reviews, not Quantity.
Many people think appearing higher on Google Maps means having the most 5 star reviews. This could not be further from the truth. You still want at least a 4.5 star rating or above but the the secret is not quantity, it’s consistent high quality reviews.
What is a High Quality review? Well a great review consists of 4 things.
- The service you provided
- Your suburb where you did the job
- Anything specific to the job you did
- Uploading photos of the job
So how can you influence a customer to give you a great 5 star review? This is where Heartbeat360 can help you influence customers to give you the type of review where Review Schema can be applied. Our Heartbeat360 Pro add-on will allow your high quality reviews to boost your visibility on Google Local Search. This means more calls each time you get a high quality review.
So why doesn’t everyone do this?
Because until now there has never been a platform that takes the FEEDBACK FIRST approach.
You do not want to ask every single customer for a Google Review if you don’t know who is happy and who is not. This could be disastrous for your business and result in 10x more bad reviews.
Ten 1 Star reviews could mean lights out for a small business. Especially when 82% of people check Google Reviews before deciding who to buy from.
There is only one way to avoid this. Be Proactive and know who to ask for a Google review and who NOT to ask for a Google review.
What! You're not sharing Your 5 star reviews?
Businesses who share their 5 star reviews on their website achieve 270%+ better conversion rates than those who don’t.
A widget carousel on your website is the fastest and easiest way to show everyone they can trust you, because so many others do. It is the ultimate social proof you need to convert visitors into calls and sales.
In just ONE CLICK you can also choose which reviews to share on Facebook and Instagram, all from one platform.
Powerful features you will love
Personalized review request campaigns
Send review requests to clients' lists via Email, WhatsApp, SMS. Or simply expose a QR Code in loco.
Review link to filter clients' experiences
Send happy clients to review on Google or other sites. Protect reputation from unhappy clients.
Social proof website widgets of all types
Automatically share best reviews on website's homepage to convert visitors into new customers.
Review posts for Instagram & FB
Generate and share posts for Instagram and Facebook with customers' reviews.
Personalized review request campaigns
Reply to Google and Facebook reviews without leaving the platform. Soon with AI.
Import reviews from most used sites
Aggregate all reviews from +15 sites in one single dashboard. Get notified for every new review.
And you thought #1
on Google Local Search was by chance?
- Get dozens or hundreds of high-scoring 5-star reviews.
- Get reviews consistently every week, or better, every day.
- Make sure you always have very recent reviews.
- Get your reviews as varied as possible.